Contact Us
Have questions or feedback? We're here to help. Reach out to our team using the form below.
Get in Touch
Contact Information
Our team is available Monday through Friday, 9am to 5pm EST. We strive to respond to all inquiries within 24 hours.
support@medicheck.com
info@medicheck.com
Phone
General: (555) 123-4567
Support: (555) 987-6543
Address
123 Health Avenue
Suite 456
Boston, MA 02110
Map location
Frequently Asked Questions
Find answers to common questions about MediCheck
Is MediCheck a substitute for professional medical advice?
No, MediCheck is designed to provide information and guidance, but it is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider for medical concerns.
How accurate is the symptom checker?
Our symptom checker uses advanced algorithms and medical knowledge to provide potential matches for your symptoms. While we strive for accuracy, it's important to remember that many conditions share similar symptoms, and a proper diagnosis requires professional medical evaluation.
Is my health information kept private?
Yes, we take privacy very seriously. All your health information is encrypted and stored securely. We do not share your personal health information with third parties without your explicit consent.
How do I get a refund?
If you're not satisfied with your premium subscription, you can request a refund within 14 days of purchase. Please contact our support team at support@medicheck.com with your order details.